TOUR UPDATES FOR COVID-19

Last updated: March 17th, 2021

Information on Hidden Iceland Tours & COVID-19

Before we begin, Hidden Iceland would like to say a big thank you to all our guests, past and present, who are standing by us and showing their support during these unprecedented times of COVID-19. Whether you have already joined us and continue to promote our great service, or you are patiently waiting to rearrange that planned trip, THANK YOU! We are truly grateful for your business and support.

Flexible Cancellation Policies!
You can plan and book your tour with confidence with our flexible cancellation policies. Our Day Tours can be cancelled with as little as 24 hours notice before the tour to get a full refund. Our Multi-day (overnight) and individual Private Tour bookings can receive a 90% refund with more than 7 days notice of cancellation before the tour.

However, all tours can be moved and rescheduled for no charge, avoiding any fees if you are not able to travel for any reason. So if you are unsure as to when you are able to travel, but want to plan something to look forward to for when the restrictions do ease, then you can book with us knowing your trip can be moved at no charge. So you can continue to look forward to that dream Iceland trip without stress! Read through the details of our cancellation policies here.

Rules for those with a Vaccine or antibodies from 6th April 2021
As always, please look at the official government COVID-19 website for a full update.

As of the 6th of April 2021 the Icelandic government have confirmed that anyone (worldwide) who has proof of full vaccination or a certificate confirming antibodies from a previous infection, will be able to travel to Iceland without quarantine or border testing. Previously, this was only the case for those travelling from EU, EFTA, EEA and Schengen Zone countries. Now, certificates from the World Health Organization (WHO) (the International Certificate of Vaccination or the Carte Jaune/Yellow Card) are also accepted for vaccines that the WHO has validated.

Additionally, until the 1st of May anyone arriving with a vaccine or antibodies will also be required to take a PCR test on arrival. They are then instructed to remain at their accommodation until they have received their results. After a negative result is provided then you can travel as normal.

What if I’m travelling with my children?
If you are travelling with children born in 2005 or later who haven’t been vaccinated then they will have to take a PCR test 72 hours before arriving AND a second PCR test on arrival. They will then be required to wait at their hotel with their parents until the results are received.

Anyone who has not received a vaccine or does not have antibodies will still be subject to normal border testing and quarantine.

Have you been Vaccinated or recovered from COVID-19?
If you can answer yes to the above question then you are exempt from quarantine other than 1 test on arrival. People who are in possession of valid documentation that proves prior infection (and recovery) or vaccination against COVID-19 are free to enter Iceland. Currently, the only accepted forms of proof of this are positive PCR-tests and certificates of presence of antibodies against SARS-CoV-2/COVID-19. In regards to proof of vaccination the accepted forms and details of these are detailed here.

Tight Border Restrictions Until at least May 1st 2021
Not including those who are vaccinated or have antibodies, the Icelandic Government, along with the EU, has proposed that travellers from within EEA/EFTA countries, as well a select list of safe countries (as designated by the EU) are able to travel to and enter Iceland. However until May 1st 2021, the following restrictions apply in order to be able to enter Iceland. The confirmed negative results from a PCR test conducted within 72 hours of departure is required to enter. Upon arrival you will need to be tested for COVID-19 at KEF Airport, this is then followed by 5 days of ‘hard’ quarantine, and then a second PCR test on the 5th day of quarantine. Once the second test results are confirmed negative you are free to travel in line with the social distancing requirements that are expected by all in Iceland. As of the 19th of November 2020 all border testing is free on arrival.

At the time of writing a COVID-19 quarantine hotel has been established in Iceland that people from Dark Red or grey countries will be required to stay overnight at for the 5/6 days of quarantine. This is expected to be a temporary measure until the end of April. Please check updates regularly for changes.

Border Testing & Quarantine Details (if you don’t have antibodies or vaccine)
Pre-registration prior to traveling to Iceland is required to provide your contact information, address during your stay in Iceland and declaration of health. You can fill out the required pre-registration form online here. A test is required to be taken 72 hours prior to departure, with certificate showing negative results required. Then upon arrival a PCR test is done, and the second test is by the primary health care service on the 5th day of quarantine. The second test results should be expected back in less than 24 hours, usually taking 5-7 hours. In between the two tests it is required to quarantine as per the requirements detailed here. The second test in Iceland can be done in Reykjavik, and at health care services all over the country. Those born after 2005 do not need to take a test to avoid quarantine. Travellers are also requested to download the Icelandic contagion tracing app.

Still Unsure? Get in touch!
These restrictions are not completely straightforward, and will ultimately depend on where you are travelling from. If you have questions about your upcoming tour, or are looking to travel to Iceland and want assistance working through these entry requirements please contact our team who are happy to answer any questions. Read on for what Hidden Iceland is doing in response to COVID-19

Hidden Iceland measures due to COVID-19

Taking into consideration the spread of COVID-19, we at Hidden Iceland are doing everything we can to minimize the risk of infection on our tours, following the guidelines of our health authorities, so that you can enjoy your adventure with an ease of mind.

With this in mind, we have reviewed our tour operations with safety of our guests and employees. Below is what we are doing, and require you to do, to maintain yours and our guides safety:

  • No handshakes! Sorry! Limiting physical contact is an easy and effective way to minimise the risk of infection.

  • Maintain a 2 meter distance between you and others. At times this may not be possible, for instance at restaurants, within the bus and on glacier hikes. Where you cannot maintain 2 metres distance you will need to wear a mask.

  • We require you to comply with the requirement of wearing a mask when it is unavoidable to be within 2 metres of people who are not usually in close contact. Please bring mask(s) if you have them, if not we can provide masks.

  • We have reduced group sizes to try and space guests out over the bus. We kindly ask clients to enter and exit the vehicle in a controlled manner in order to avoid passing others too often, and sitting spread out over the bus. At times on the bus it may be necessary to wear a mask where you cannot maintain 2 metres distance. Please use the same seats all day. Families and people who live in close proximity (couples for example) are fine to sit together within 2 metres and without a mask, if they are more than 2 metres from people from another household.

  • We have placed sanitising stations by the entrance of the vehicle and we please ask that you sanitise your hands when entering and leaving the vehicle as well as practicing hand washing when possible throughout the day

  • Helmets, glacier crampons, ice axes and other safety equipment is cleaned after each use according to manufacturer’s technical notes

  • All shared contact surfaces in the vehicle are cleaned with disinfectant after each tour as well as at various times during the day.

  • In addition to the points above Hidden Iceland is a part of an initiative by the Icelandic Tourist Board which is based on a foreign model called Clean & Safe. It is important to adapt to this new reality and that the tourism operators welcome customers in a safe and responsible way. Read more about the project here.

Clean & Safe. Hidden Iceland

What can you do?

  • Keep at least 2 metre distance from others at all times possible. If this is not possible please wear a mask.

  • Bring a mask to wear. If you do not have a mask tell us before your tour and we can provide you with one.

  • When going on a glacier hike or other activities that require you to wear a helmet, wear a buff or a beanie underneath. We do clean them well, but an extra layer helps minimise contact.

  • Wearing gloves minimises your risk of infection when touching common surfaces throughout the day.

  • Wash your hands with soap and water, and use a disinfectant frequently. A disinfectant sanitiser is available in each vehicle at the entrance.

  • Avoid shaking hands, hugs, and kisses. Smiles and waving are the trends of the year.

  • If you need to sneeze or cough, try to do it into your elbow or in a napkin.

  • Follow common guidelines for sanitation and measures to reduce spread of COVID-19 (WHOCDCUK NHS).

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