Last updated: September 5th, 2020

Information on Hidden Iceland Tours & COVID-19

Before we begin Hidden Iceland would like to say a big thank you to all our guests, past and present, who are standing by us and showing their support during these unprecedented times of COVID-19. Whether you have already joined us and continue to promote our great service, or you are patiently waiting to rearrange that planned trip, THANK YOU! With your support, Hidden Iceland will make it through these trying times. We are truly grateful for your business and support.

The Icelandic Government, along with the EU, has proposed that travellers from within Schengen, UK and EU countries, as well a select list of safe countries (as designated by the EU) will be able to travel to and enter Iceland again. However the following restrictions, as of August 19th, apply in order to be able to enter Iceland.  Upon arrival you will need to be tested for COVID-19 at KEF Airport, this is then followed by 4 days of quarantine, and then a second PCR test on the 5th day of quarantine. Once the second test results are confirmed negative you are free to travel in line the social distancing requirements that are expected by all in Iceland. Alternatively if you didn’t want to take these two tests and the short quarantine, you would need to go into a 14 day quarantine.

Pre-registration 72 hours prior to traveling to Iceland is required to provide your contact information, address during your stay in Iceland and declaration of health. You can fill out the required pre-registration form online here. The cost of the border test is 9,000 ISK per person if prepaid, or 11,000 ISK if paid upon arrival. The 1st is at the border on arrival and the 2nd test is by the primary health care service on the 5th day of quarantine. The second test results should be expected back within 24 hours. In between the two tests it is required to quarantine as per the requirements detailed here. The 2nd test is free of charge and testing is available at health care services all over the country. Those born after 2005 do not need to take a test to avoid quarantine. Travellers are also requested to download the Icelandic contagion tracing app.

If you have questions about your upcoming tour, or are looking to travel to Iceland and want assistance working through these entry requirements please contact our team who are happy to answer any questions. Read on for what Hidden Iceland is doing in response to COVID-19.

Hidden Iceland measures due to COVID-19

Taking into consideration the spread of COVID-19 we at Hidden Iceland are doing everything we can to minimize the risk of infection on our tours, following the guidelines of our health authorities, so that you can enjoy your adventure with an ease of mind. Hidden Iceland suspended operations from March 15th until June 18th.

With this in mind, we have reviewed our tour operations with safety of our guests and employees. Below is what we are doing, and require you to do, to maintain yours and our guides safety:

  • No handshakes! Sorry! Limiting physical contact is an easy and effective way to minimise the risk of infection.

  • Maintain a 1 meter distance between you and others. At times this may not be possible, for instance at restaurants, within the bus and on glacier hikes. As of September 7th the 1 metre rule is now required in Iceland. Where you cannot maintain 1 metres distance you will need to wear a mask.

  • We require you to comply with the requirement of wearing a mask when it is unavoidable to be within 1 metres of people from a different household. Please bring mask(s) if you have them, if not we will provide masks.

  • We have reduced group sizes to try and space guests out over the bus. We kindly ask clients to enter and exit the vehicle in a controlled manner in order to avoid passing others too often, and sitting spread out over the bus. At times on the bus it may be necessary to wear a mask where you cannot maintain 2 metres distance. Please use the same seats all day. Families and people who live in close proximity (couples for example) are fine to sit together within 1 metre and without a mask, if they are more than 1 metre from people from another household.

  • We have placed sanitising stations by the entrance of the vehicle and we please ask that you sanitise your hands when entering and leaving the vehicle as well as practicing hand washing when possible throughout the day

  • Helmets, glacier crampons, ice axes and other safety equipment is thoroughly cleaned after each use according to manufacturer’s technical notes

  • All shared contact surfaces in the vehicle are cleaned with disinfectant after each tour as well as during the day.

What can you do?

  • Keep at least 1 metre distance from others at all times possible. If this is not possible please wear a mask.

  • Bring a mask to wear. If you do not have a mask we can provide you with a mask.

  • When going on a glacier hike or other activities that require you to wear a helmet, wear a buff or a beanie underneath. We do clean them well, but an extra layer helps minimise contact

  • Wearing gloves minimises your risk of infection when touching common surfaces throughout the day

  • Wash your hands with soap and water, and use a disinfectant frequently. A disinfectant sanitiser is available in each vehicle at the entrance

  • Avoid shaking hands, hugs, and kisses. Smiles and waving are the trends of the year

  • If you need to sneeze or cough, try to do it into your elbow or in a napkin

  • Follow common guidelines for sanitation and measures to reduce spread of COVID-19 (WHOCDCUK NHS)

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